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Fraser Suites Hamburg

9.1/10 5,766 reviews
Hamburg, Germany Hotels 60 photos Full-service spa Restaurant and bars Fitness facilities
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Available options

For Oct 26 - Oct 28, 2026.

All options 2 travelers 1 accommodation

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About this stay

Luxurious Accommodation
Fraser Suites Hamburg, a 5-star hotel in the heart of Hamburg, offers elegant rooms with top-notch amenities including air conditioning, free WiFi, and a kitchen in some units. The hotel also features a sauna for relaxation.

Dining and Cuisine
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of British, French, and Mediterranean dishes. Special dietary needs are catered to with vegetarian, dairy-free, and gluten-free options available upon request.

Convenience and Service
Benefit from services like bike and car hire to explore the city conveniently. The multilingual staff, fluent in Arabic, German, English, and French, are ready to assist in planning your itinerary.

Book your stay at Fraser Suites Hamburg for a lavish experience in Hamburg!

At a glance

Full-service spa
Restaurant and bars
Fitness facilities

Amenities

Popular features and useful details for your stay.

77 amenities

Internet and parking

5
WiFi available
Free Wi-fi
Parking
Accessible parking
Parking garage

Food and drink

5
Restaurant
Breakfast in the room
Wine/champagne
Physical distancing in dining areas
Food delivered to guest room

Wellness and activities

4
Fitness facilities
Fitness centre
Cycling
Fitness/spa locker rooms

Guest services

8
24-hour reception
Laundry
Luggage storage
Safety deposit box
Dry cleaning
Daily housekeeping
Concierge service
Laundry washed per local authority guidelines

Accessibility

3
Facilities for disabled guests
Wheelchair accessible
Toilet with grab rails

Business

3
Business center
Fax/photocopying
Meeting/banquet facilities

Safety and cleanliness

8
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware

Room comfort

4
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout

More facilities

12
Air conditioning Pets allowed Lift / Elevator Express check-in/check-out Tour desk Soundproof rooms Ironing service Car hire Sauna Babysitting/child services Private check-in/check-out Shared lounge/TV area

Guest reviews

Guest score 9.1/10 5,766 reviews
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A selection of guest reviews. Texts without a completed translation appear in their original language.

Maria

9.0/10

Good

What the guest liked

The hotel was in an excellent location, in the center, right next to metro station. Everything was very clean and fresh, and the room had everything for a comfortable stay. Overall, a wonderful experience!

What could be improved

It was not mentioned in advance that a €100 deposit would be required, but we were fine with that. However, the property refused to accept cash and insisted on card payment, so we paid by card. Unfortunately, we never received our deposit back, despite the property claiming that the refund had been processed. This was disappointing and frustrating, especially as we had trusted them to return the money as promised.

Zarrina

1.0/10

Всё очень очень очень плохо !!!!

What the guest liked

Absolutely not a 5-star hotel — avoid this place! This hotel does not deserve five stars. At best, I would give it two or three. The building is extremely old, outdated and poorly maintained. The hotel was cold, and the sauna facilities were in terrible condition. I would not recommend using them. The staff and service were shocking. At around 9 a.m., while we were still asleep in bed, two male staff members entered our room without knocking or warning us. We were undressed and completely shocked. This was a serious invasion of our privacy and made us feel very uncomfortable. Afterwards, they remained outside our door for a long time. Communication was also very difficult, as staff seemed unable to understand us properly or provide basic assistance. We asked for coffee and milk at the hotel, but were told they could not provide them and were directed to a nearby shop instead. We had to leave the hotel and walk elsewhere just to get coffee. Overall, this was an extremely disappointing experience. The hotel feels old, cold and far below the standard expected of a five-star property. The lack of privacy, poor communication and unhelpful service made our stay particularly unpleasant. My advice: do not waste your money here. You can find better accommodation elsewhere, and even a basic hostel may offer a more welcoming experience. I would never stay here again and cannot recommend this hotel.

Federica

10.0/10

Great hotel

What the guest liked

Very clean, spacious and comfortable

What could be improved

Nothing

esen

10.0/10

What the guest liked

Konumu ve otelin imkanları açısından mükemmel bir yer. Tekrarlayan Hamburg seyahatlerimdeki tek adresim olacak

Alexandra

10.0/10

What the guest liked

Zentrale Lage, professionelles Personal, sehr ansprechende Zimmer

AI-generated review summary

What the guest liked

  • Spacious
  • Friendly Service

What could be improved

  • Breakfast not special
  • Parking issues

Cleanliness · 8.9/10

Spacious and clean, everything was logical.

Service · 9.9/10

Several reviews mentioned excellent and friendly staff.

Location · 9.4/10

Convenient location for Christmas markets and tourist sites.

Room Quality · 9.4/10

Fantastic bed and amazing rooms overall.

Amenities · 8.9/10

Washing machines were a good addition.

Value for Money · 8.4/10

Frühstück for the price wasn't special; parking pricing raised concerns.

Food and Beverage · 8.4/10

Breakfast was good but could have been better.

Overall Experience · 9.4/10

Best hotel of the trip so far, enjoyed the stay.

Location

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Hamburg, Germany

Address

2 Rödingsmarkt, 20459 Hamburg, Germany

Nearby

Elbphilharmonie (Elphi)

Hamburg Rathaus (City Hall)

Speicherstadt (historic warehouse district)

Miniatur Wunderland

St. Michael's Church (Der Michel)

Landungsbrücken (St. Pauli Piers / harbour landing)

Hamburg Airport (Flughafen Hamburg)

Planten un Blomen (park & gardens)

Hamburg Hauptbahnhof (Main Train Station)

Reeperbahn (St. Pauli entertainment district)

Policies and booking terms

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Good to know

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Check-in from

14:00

Check-out by

11:00

Parking

Parking, Accessible parking, Parking garage. Fees or availability may depend on the stay.

Accessibility

Lift / Elevator, Facilities for disabled guests, Accessible parking, Wheelchair accessible, Toilet with grab rails.

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