What the guest liked

• Great location
• Nice host
• Comfortable bed

What could be improved

• Overbooking issues
• Poor service
• Limited facilities

Cleanliness · 5.2/10

Mixed reviews on cleanliness, with some guests praising it and others mentioning room for improvement.

Service · 4.7/10

Service feedback varies, with some guests appreciating it while others experienced challenges such as unresponsiveness and overbooking.

Location · 8.3/10

High ratings for the convenient location near the city center and key attractions.

Room Quality · 5.5/10

Rooms received mixed feedback, with some guests finding them comfortable while others mentioned issues such as shared spaces and limited facilities.

Amenities · 4.7/10

Guests had varying opinions on amenities, with some appreciating them while others reported the lack of access to facilities like the kitchen.

Value for Money · 3.1/10

Feedback on value for money was predominantly negative, with guests mentioning issues with overbooking, refund policies, and service quality.

Food and Beverage · 7.3/10

Food and beverage services received positive comments overall, with some suggestions for improvement in variety.

Overall Experience · 3.6/10

Mixed reviews on the overall experience, with some guests expressing disappointment due to overbooking and poor service.