What the guest liked

I was disappointed at the overall unprofessional management of this property. It was noisy, dirty, cocroaches in the rooms, internet/wifi issues, dstv went off for weeks because of lack of subscription renewal, some of the staff where always hanging out either eating, chatting or charging their phones in the hallway leading to the room I booked etc. I could go on and on. On a positive note, staff were respectful and helpful but all in all I'll definitely not be making any booking at the property again.

What the guest liked

I don’t think I’m going there again

What the guest liked

I booked the Presidential Suite and on their website it says private pool, private hot tub, it wasn’t like that, they had a small pool and small hot tub for everyone, it wasn’t private, aside that, the rooms were ok

What the guest liked

They had friendly staff

What the guest liked

I rated property a 2 out of 5 due to uncleanliness (the floors and bedding were dirty!), lack of utinsels and towels, there was a strong lingering odor, the lighting was dim in the bathroom, and it was just an overall uncomfortable setting.