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Hotel 9

9.2/10 2,359 reviews

Zagreb, Croatia Hotels 55 photos Airport shuttle

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Dates

Guests

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For Nov 6 - Nov 8, 2026.

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About this stay

Modern Rooms with Smart Features
Experience the comfort of our modernly furnished rooms equipped with intelligent room systems, smart TVs, and minibars. Relax in a bathroom with a shower, hairdryer, bathrobe, slippers, and complimentary toiletries.

Convenient Location
Situated just across the Main Bus Station, Hotel 9 offers easy access to the centre of Zagreb and its attractions. With the nearest tram station only 50 meters away and the Main Train Station at 1.2 km, exploring the city is a breeze.

On-Site Bar and Free WiFi
Unwind at our on-site bar or connect with loved ones using our complimentary WiFi. Enjoy a seamless stay with air conditioning in every room and the option for private parking upon request.

Book your stay at Hotel 9 for a memorable experience in Zagreb.

At a glance

Airport shuttle

Amenities

Popular features and useful details for your stay.

59 amenities

Internet and parking

WiFi available

Free Wi-fi

Parking

Private parking

Accessible parking

Parking garage

Food and drink

Room service

Bar

Wine/champagne

Coffee Shop on site

Food delivered to guest room

Guest services

24-hour reception

Laundry

Luggage storage

Safety deposit box

Dry cleaning

Laundry washed per local authority guidelines

Invoice provided

Business

Fax/photocopying

Outdoors

Terrace

Outdoor furniture

Safety and cleanliness

Staff adhere to local safety protocols

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Hand sanitizer in guest room and key areas

Cashless payment available

Fire extinguishers

First aid kit available

Sanitized tableware & silverware

Room comfort

Non-smoking rooms

Heating

Non-smoking throughout

More facilities

Air conditioning Lift / Elevator Express check-in/check-out Airport shuttle Soundproof rooms Ironing service Private check-in/check-out Airport shuttle (additional charge) Shared lounge/TV area Shuttle service (additional charge) Kid meals Electric vehicle charging station

Guest reviews

Guest score 9.2/10 2,359 reviews

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A selection of guest reviews. Texts without a completed translation appear in their original language.

Manilaboy

9.0/10

October 17, 2026

The hotel was clean and had a good breakfast.

What the guest liked

The location is close to the bus terminal.

What could be improved

We did not have an AC for the two nights that we stayed there due to malfunction. We were supplied witha small electric fan but not enough for the heat in the summer, we have to open the window and it was very noisy because it is located close to a major highway.

Dominik

4.0/10

October 16, 2026

What the guest liked

reception staff was very kind and caring, breakfest was good

What could be improved

On Booking.com, you described Hotel 9 as "a luxury boutique and design hotel." Unfortunately, my experience did not match this description. My "Standard" room (#7) booked through your Booking.com, located on the first floor, had a balcony and windows facing directly onto a pedestrian walkway and one of Zagreb's busiest avenues. The road consists of four traffic lanes with two tram tracks running through the middle, resulting in significant noise throughout the day and night. The hotel staff were very kind and professional and did their best to assist me. However, they were unable to offer a room facing a quieter area of the property. As a result, I decided to sacrify costs of staying for the second night and changed hotels due to this unacceptable level of noise and discomfort. While the service was friendly and courteous, I do not believe that a room with these characteristics is consistent with the expectations of a luxury boutique hotel.

Megumi

10.0/10

October 15, 2026

The hotel staff was very kind and friendly to me when I was checking in!

What the guest liked

The location was great. It was very close to a bus terminal I used.

What could be improved

breakfast was not included.

Manuel

9.0/10

October 13, 2026

What the guest liked

Tramstation zum Stadtzentrum 2 Minuten vom Hotel entfernt. Ausgesprochen freundliche Rezeptionistinnen.

Brenda

9.0/10

October 12, 2026

Hotel 9 is a 9!

What the guest liked

Proximity to bus station and car rental office. Reception staff were friendly and very helpful.

AI-generated review summary

What the guest liked

Very clean
Friendly staff
Spacious rooms
Good breakfast

What could be improved

Limited parking space
Noise from the street in some rooms
High prices for what is offered

Cleanliness · 9.4/10

The hotel is reported as very clean with a spotless appearance.

Service · 9.9/10

Staff is described as incredibly friendly and helpful.

Location · 9.4/10

Good location with proximity to attractions and parking options.

Room Quality · 9.3/10

Rooms are spacious, but there are some concerns about heating and noise.

Amenities · 8.9/10

Amenities are decent, but some guests note a lack of sufficient power outlets.

Value for Money · 8.3/10

Some guests find prices to be high compared to features offered.

Food and Beverage · 8.9/10

Breakfast options had a good variety, though coffee quality was criticized.

Overall Experience · 9.6/10

Guests have expressed overall satisfaction and a desire to return.

Location

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Zagreb, Croatia

Address

Avenija Marina Držića 9, 10000 Zagreb, Croatia

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Policies and booking terms

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Good to know

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Check-in from

15:00

Latest check-in

00:00

Check-out by

11:00

Parking

Parking, Private parking, Accessible parking, Parking garage. Fees or availability may depend on the stay.

Accessibility

Lift / Elevator, Accessible parking.

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Accommodation 1

Hotel 9

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Available options

About this stay

At a glance

Amenities

Internet and parking

Food and drink

Guest services

Business

Outdoors

Safety and cleanliness

Room comfort

More facilities

Guest reviews

The hotel was clean and had a good breakfast.

The hotel staff was very kind and friendly to me when I was checking in!

Hotel 9 is a 9!

AI-generated review summary

What the guest liked

What could be improved

Cleanliness · 9.4/10

Service · 9.9/10

Location · 9.4/10

Room Quality · 9.3/10

Amenities · 8.9/10

Value for Money · 8.3/10

Food and Beverage · 8.9/10

Overall Experience · 9.6/10

Location

Policies and booking terms

Good to know

Parking

Accessibility

Cancellation shown before payment

Payment options by rate

Secure checkout

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