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The Norfolk Lodge Hotel

8.0/10 114 reviews
St. Helier, Jersey Hotels 41 photos Outdoor pools Fitness facilities
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Photos

41 photos

The Norfolk Lodge Hotel

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Dates
Guests

Accommodation 1

Adults

2

Children

0 to 17 years

0
Guests

Available options

For Oct 26 - Oct 28, 2026.

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About this stay

Recreational Amenities
Indulge in the indoor pool and fitness center for a relaxing stay.

Dining and Drinking Options
Savor a meal at the restaurant, or choose room service and unwind at the bar/lounge.

Convenient Services
Enjoy complimentary breakfast, free Wi-Fi, and amenities such as dry cleaning, luggage storage, and free parking.

Book your stay at The Norfolk Lodge Hotel and explore St. Helier's attractions just minutes away.

At a glance

Outdoor pools
Fitness facilities

Amenities

Popular features and useful details for your stay.

23 amenities

Internet and parking

2
Free self parking
Free Wi-fi

Food and drink

2
Free breakfast
Free buffet breakfast

Wellness and activities

1
Fitness facilities

Guest services

3
Safe-deposit box at front desk
24-hour reception
Luggage storage

Accessibility

1
Wheelchair accessible

Outdoors

4
Access to nearby indoor pool
Access to nearby outdoor pool
Pool sun loungers
Terrace

More facilities

10
Elevator Bicycle rentals nearby Kayaking nearby Sailing nearby Water skiing nearby Television in common areas Parasailing nearby Smoke-free property Tours/ticket assistance Boat tours nearby

Guest reviews

Guest score 8.0/10 114 reviews
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A selection of guest reviews. Texts without a completed translation appear in their original language.

David

8.0/10

What the guest liked

Room was comfortable and spacious. Staff all very helpful. Had continental breakfast, by choice, which had a good range of choices. Enjoyable break

Geraint

6.0/10

What the guest liked

Breakfast was good. Some staff not very engaging.

stephen

8.0/10

What the guest liked

The food selection especially the evening meals was very good and so were the breakfast. Pleasent staff and very helpful

Scott

8.0/10

What the guest liked

I had the pleasure of staying at the Norfolk lodge earlier this week, with my two children (9 and 12). The hotel is a short walk to the beach or St Helier city centre, so very convenient. On the flip side that does mean it is near a road and can be a bit noisy (we had a room facing the car park / road). The hotel staff are very helpful and friendly and the hotel has a lovely restaurant, bar and the kids loved the swimming pool. The breakfast was particularly great and the kids stuffed themselves every day! There was no kids menu on the bar menu which was a shame. It did feel like the family room we were staying in needed a modernisation. Whilst perfectly functional and clean, it was very dated and had no fridge which was a shame, given we were staying 4 nights. Would I recommend staying at the hotel, yes I would. I would however call and ask for some info on the room you are staying in - I have a feeling the family rooms might be more dated than other areas, but no evidence to confirm that. Ultimately though, the kids loved the holiday and the accommodation served its purpose. The staff are the highlight and should be commended.

Seb

10.0/10

What the guest liked

We enjoyed our stay at the Hotel. We shared one family room (2 adults, 2 children, 1 infant), which was quite cosy but worked well for us. The kids enjoyed the indoor pool a lot. The staff was friendly and helpful. The food was good but could have better options for vegetarians. The area is not the prettiest, but the city centre and playgrounds can be reached easily by foot (10-15 minutes).

AI-generated review summary

What the guest liked

  • Friendly staff
  • Good breakfast options
  • Convenient location

What could be improved

  • Some rooms are dated
  • Traffic noise issues
  • Dinner could be better

Cleanliness · 8.0/10

Rooms were clean and functional, but some rooms felt dated.

Service · 8.4/10

Staff were friendly, helpful, and efficient across multiple reviews.

Location · 8.0/10

Conveniently located near the beach and city center, but can be noisy due to road traffic.

Room Quality · 7.4/10

Rooms were functional but some guests felt they were dated and in need of modernization.

Amenities · 8.5/10

The hotel had good facilities, including a pool and evening entertainment.

Value for Money · 7.9/10

Overall a good experience, though some aspects of dining could improve.

Food and Beverage · 8.0/10

Breakfast had a good range of options, but dinner was slightly disappointing for some.

Overall Experience · 7.9/10

Families enjoyed their stay, though some aspects could be enhanced.

Location

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St. Helier, Jersey

Address

Rouge Bouillon, JE2 3UZ St. Helier, Jersey

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Good to know

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Check-in from

14:00

Latest check-in

22:00

Check-out by

10:00

Parking

Free self parking. Fees or availability may depend on the stay.

Accessibility

Elevator, Wheelchair accessible.

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